Emergent Software

Our SQL Server Consultants are your Virtual DBA Team

All businesses today have mission-critical data, but do you know if yours is safe, secure, and optimized? In many cases, data has become a company’s most precious asset, yet the job of managing that critical asset falls on team members who aren’t full-time database experts resulting in misconfiguration, poor performance, and potential looming disasters.

Proactively Monitor & Optimize Databases with our SQL Managed Services

With Emergent’s multiple options for SQL Server Managed Services, taking control of your data has never been easier. We partner with our clients to prepare sets of alerts appropriate for each of their environments and will be your around-the-clock support when things go wrong. Let us help pick the package that's right for you!

Service Bronze Silver Gold Platinum
Critical Issue Response 4 Hour Response
Business Hours
3 Hour Response
Business Hours
2 Hour Response
Business Hours
60 Minute Response
Non-Critical Issue Response 24 Hour Response
Business Hours
24 Hour Response
Business Hours
24 Hour Response
Business Hours
4 Hour Response
Business Hours
Report Issues Online using Emergent SQL Support Portal
Guaranteed Professional Services Hourly Rate
Proactive SQL Server Patching *
Custom Backup & Maintenance Plans with Smart Indexing
Database Backup Monitoring & Remediation **
Quarterly Database Health Check & Security Audit
Active SQL Server Monitoring with Custom Alerts
Comprehensive SQL Server Infrastructure Assessment
Monthly Alert & Response Activity Report

* Platinum & Gold package pricing includes patch installs. Silver & Bronze clients can have patches installed at our hourly rate
** Platinum & Gold package pricing includes backup remediation. Silver clients can have backup issues resolved at our hourly rate

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