In This Blog
- Real-World Benefits of Power Platform
- How We Support Power Platform Success
- What to Expect
- Final Thoughts
- Frequently Asked Questions
At Emergent Software, we believe in empowering businesses with tools that drive efficiency and help them scale with confidence. One of the most impactful technologies we recommend to our clients is Microsoft Power Platform.
Power Platform is a suite of five integrated tools designed to help teams build apps, automate workflows, analyze data, and engage users with minimal reliance on traditional software development. It includes:
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Power BI – Maximize your data with interactive dashboards and advance reports.
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Power Apps – Simply build custom business applications that address your specific needs.
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Power Automate – Streamline repetitive processes with automated workflows triggered by events or conditions.
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Power Pages – Create secure, low-code web portals for employees, customers, or partners.
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Copilot Studio – Build your own custom Copilot or extend Microsoft 365 Copilot with generative AI, large language models, and your data.
What makes Power Platform unique is how seamlessly these different tools work together. Built on a common data connector framework, they integrate with Microsoft 365, SharePoint, Azure, and over 1,000 other data sources.
Real-World Benefits of Power Platform
At Emergent Software, we’ve seen the impact Power Platform can make when applied thoughtfully. Here are some of the most compelling benefits we’ve helped clients unlock.
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Automate Repetitive Workflows
Pro tip: if you’re relying on Microsoft Excel or Microsoft Access for your business operations, it may be time to upgrade to Microsoft Power Platform. With Power Automate, you can streamline tasks into responsive workflows. Take onboarding, for example. If we work with a client to digitize their new hire process, we could use Power Automate so that a single form submission could kick off a sequence of actions: creating IT tickets, notifying managers, scheduling welcome emails, all automatically.
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Empower Business Users to Build Apps
Power Apps enables subject matter experts (SMEs) and power users who may not be developers, but do know the business, to develop enterprise-grade apps that support their teams and departments. We’ve seen HR teams create PTO tracking tools, finance departments build approval dashboards, and field technicians log job details from mobile devices, all without needing a developer to get them started. Your business users can feel truly empowered to create the tools they need to work more effectively.
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Visualize the Metrics That Matter
Power BI turns disconnected data into dashboards that are easy to understand and act on. One use case would be to consolidate data from CRM, operations, and customer support to monitor in real time and identify bottlenecks in real time. No more waiting on monthly reports.
Source: Microsoft Power BI
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Build Business Apps for Common Needs
Power Platform really shines when it’s used to digitize and centralize everyday business operations. Some of the most common applications we’ve helped clients develop include:
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Work management tools that track project progress across departments
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Issue tracking systems that eliminate email backlogs and improve response times
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Task management apps for assigning and monitoring responsibilities across teams
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Approval workflows that streamline requests and reduce manual handoffs
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Apps integrated with Microsoft Teams, SharePoint, and M365 that make collaboration easier and more transparent
These use cases often start as one-off solutions to specific problems and quickly grow into foundational tools that teams rely on daily.
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Custom Copilot Agents Tailored to Your Needs and Using Your Data
Copilot Studio, Agent Builder, and SharePoint Agents allow business users and SMEs to create AI-powered chatbots customized for specific business needs and audiences. Our customers have crafted custom Copilot agents that:
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Answer user questions based on internal knowledge of policies, procedures, and job aids
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Handle the most common IT support helpdesk calls and escalate calls to a real person if the issue goes beyond the chatbot’s range of knowledge
As part of Power Platform, Copilot Studio lets custom Copilot agents securely access data in Microsoft 365, including Email, OneDrive, Excel, and SharePoint.
How We Support Power Platform Success
Implementing Power Platform tools is a huge step for businesses looking to work smarter, but strategically maximizing on these new tools is equally important. That’s where we come in.
At Emergent Software, we partner with organizations to help them:
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Identify the right starting point – Quick wins matter. We help prioritize use cases that deliver early impact.
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Build scalable solutions – From pilot apps to enterprise rollouts, we prioritize technical integrity and long-term sustainability.
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Integrate with existing systems – Whether you're using SharePoint, Salesforce, or something more specialized, we can connect Power Platform to your ecosystem.
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Develop governance frameworks – Security, licensing, and support plans are key to maintaining control as adoption grows.
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Train and empower internal teams – We guide your team through hands-on training, so they’re equipped to build and maintain solutions long after go-live.
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Ongoing maintenance and support – Run into issues down the line? We’re a long-term resource that you can rely on for support.
What to Expect
When used strategically, Power Platform drives measurable results quickly. In our experience, organizations that adopt the platform typically see:
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Faster delivery of digital tools – Apps and automations can be live in weeks, not months.
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Reduced manual overhead – Repetitive tasks are streamlined, freeing teams to focus on more valuable work.
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Increased employee engagement – Empowering users to build tools they actually need is a big win for productivity and buy-in.
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Lower development costs – Low-code tools reduce reliance on custom development and external vendors.
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Better visibility and decision-making – Live dashboards and integrated data help leaders make smarter, faster decisions.
Final Thoughts
There’s a good chance that Microsoft Power Platform is just what your business needs to revolutionize the way work gets done. It brings business and IT teams together, encourages innovation at every level, and provides a secure, flexible foundation for continuous improvement.
If you’re looking to modernize your processes, reduce development bottlenecks, and empower your teams with better tools, Power Platform is a great place to start. And Emergent Software is here to help you every step of the way.
Frequently Asked Questions
What types of businesses can benefit from Microsoft Power Platform?
Power Platform is designed to be flexible and scalable, making it a fit for organizations across industries. Whether you're managing operations in a hospital, processing invoices in a manufacturing firm, or coordinating sales efforts in a service-based business, Power Platform offers low-code tools that can be tailored to your specific needs. We've seen it successfully adopted by teams as small as five people and by enterprises with thousands of users.
Do I need a developer to use Power Platform?
No, and that’s one of its greatest strengths. Power Platform empowers non-technical users to create apps and automate tasks using intuitive drag-and-drop interfaces. However, as your needs evolve, developers can extend your solutions with custom code, APIs, and advanced integrations. This dual approach makes it possible to get started quickly, and scale without hitting limitations.
Can Power Platform integrate with my existing systems?
Yes. Power Platform offers out-of-the-box connectors for more than 1,000 systems, including Microsoft 365, Salesforce, Azure SQL, and popular cloud storage providers. If your system isn’t covered by a native connector, we can build a custom connector to interface with your APIs. This flexibility means we can help you unify data and processes across your tech stack.
Is Power Platform secure?
Absolutely. Power Platform is built on Microsoft Azure, which is trusted by enterprises worldwide for its security, compliance, and privacy standards. It includes features like data encryption, identity and access management through Entra (Azure AD), audit logs, and role-based access controls. At Emergent Software, we help clients implement governance policies to maintain compliance and operational integrity.
How do I get started with Power Platform at my organization?
Start by identifying a small, well-scoped challenge. Something with clear business impact and relatively low complexity. Automating an internal request process or building a basic approval app is a great place to begin. From there, you can expand and scale based on results. Emergent Software offers assessments, implementation support, and training to help your team succeed from the start.
