People use the term “SQL Server DBA” to refer to so many skills and functions including database server administration, performance tuning, data warehousing, ETL development, BI reporting, and much more. A single person with skills and expertise in all these areas is very rare (someone we call a “unicorn developer”). But you can have this all by employing our local team of senior SQL Server experts.

In addition, with Emergent’s DBA service, you will be confident in your ability to quickly recover from database corruption, accidental deletion of data, and server failure. Better yet, with our proactive monitoring, such incidents are much less likely to happen in the first place. With quarterly reports on the health of your environment, you can have full confidence in your environment and be able to provide concrete results to upper management.

Should you hire your own DBA?

The hiring market for database administrators is very tight. Finding a skilled DBA with the right experience is very challenging in today’s market. Is your IT department able to properly evaluate DBA candidates?

Emergent puts DBA recruits through an extensive vetting process requiring completion of technical challenges to demonstrate the ability to perform a best practices SQL Server installation & configuration, design a database and complete an ETL development project. The few candidates who pass this test move on to interview with multiple senior SQL Server experts before being hired as an Emergent DBA.

Can you rely on system administrators to manage your databases?

Data is mission critical to every business, and yet many companies end up with an “accidental DBA” managing their SQL Server environment. Don’t rely on one inexperienced DBA to keep your most valuable asset while they learn on the job. Instead, rely on our team of experienced DBAs to keep your most important systems up and running and your business functioning at full speed.

Why you should choose Emergent Managed DBA Services.

Your data is safe with Emergent DBA Managed Services offering 24x7 proactive monitoring and urgent alert response. Hire our local team of senior SQL Server database administrators with a full suite of SQL Server database skills to keep your mission-critical database systems online and your business making money.

All businesses today have mission-critical data, but do you know if yours is safe, secure, and optimized? In many cases, data has become a company’s most precious asset, yet the job of managing that critical asset falls on team members who aren’t full-time database experts resulting in misconfiguration, poor performance, and potential looming disasters.

With Emergent’s multiple options for SQL Server Managed Services, taking control of your data has never been easier. We partner with our clients to prepare sets of alerts appropriate for each of their environments and will be your around-the-clock support when things go wrong. Let us help pick the package that's right for you!

Service Bronze Silver Gold Platinum
Critical Issue Response

4 Hour Response
Business Hours

3 Hour Response
Business Hours
2 Hour Response
Business Hours
60 Minute Response
24/7
Non-Critical Issue Response 24 Hour Response
Business Hours
24 Hour Response
Business Hours
24 Hour Response
Business Hours
4 Hour Response
Business Hours
Report Issues Online using Emergent SQL Support Portal checkmark checkmark checkmark checkmark
Guaranteed Professional Services Hourly Rate checkmark checkmark checkmark checkmark
Proactive SQL Server Patching * checkmark checkmark checkmark checkmark
Custom Backup & Maintenance Plans with Smart Indexing   checkmark checkmark checkmark
Database Backup Monitoring & Remediation **   checkmark checkmark checkmark
Quarterly Database Health Check & Security Audit     checkmark checkmark
Active SQL Server Monitoring with Custom Alerts     checkmark checkmark
Additional DBA Support Hours Allotment ***     checkmark checkmark
Comprehensive SQL Server Infrastructure Assessment       checkmark
Monthly Alert & Response Activity Report       checkmark


* Platinum & Gold package includes patch installs. Silver & Bronze clients can have patches installed at our hourly rate
** Platinum & Gold package includes backup remediation. Silver clients can have backup issues resolved at our hourly rate
*** Platinum & Gold customers receive additional DBA-related support hours (1 - 5 hours a quarter per server) to use at their discretion

 

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