Microsoft Intune and Entra ID Deployment for Law Firm Endpoint Control

A law firm serving clients across a broad range of practice areas recognized an opportunity to modernize its identity and endpoint management environment. With a large team of attorneys and support staff, the firm understood that its technology infrastructure needed to keep pace with its growth and the high standards it holds itself to as a leading legal practice.

Attorneys work on time-sensitive matters where uninterrupted access to systems is essential, and the team wanted to ensure that every device and every user account was governed by a consistent, secure framework. Establishing centralized visibility and control over the endpoint environment would give the IT team the tools to support the business effectively and give leadership confidence in the security posture of the organization across its entire workforce.

The organization also saw an opportunity to take direct ownership of its technology environment through the Microsoft ecosystem, consolidating onto Microsoft Entra ID and Microsoft Intune in a way that aligned with existing licensing and offered a single, integrated platform for identity, device management, and security.

The firm engaged Emergent Software to design and deploy that foundation, with a clear priority on rolling out the new environment in a way that kept attorneys and staff productive throughout the transition.

Emergent Software approached the engagement by building client's identity and device management environment from a clean foundation, applying Emergent's established standards for Microsoft Entra ID and Microsoft Intune deployments. Designing the architecture from the ground up rather than inheriting prior configurations ensured the resulting environment would be well-governed, consistent, and built to support the firm's long-term needs.

The first phase focused on identity. User accounts were migrated into Microsoft Entra ID, establishing a cloud-based identity for every employee tied to the business' Microsoft tenant. Multi-factor authentication was enabled across the organization, and Conditional Access policies were configured to control how and from where users could authenticate. For internal roles where access was best scoped to specific locations, those parameters were put in place through Entra ID's policy framework, giving the organization meaningful control over its security perimeter without adding friction to the everyday experience of its users.

With identity in place, Emergent turned to the device layer. A provisioning package was developed that could be deployed to Windows endpoints to automatically enroll each device into the organization's Intune tenant and Entra join it to the environment. Once enrolled, devices were assigned role-based application deployments, ensuring that attorneys, administrative staff, and other teams received the tools relevant to their work without requiring manual configuration for each device. NinjaRMM agents were deployed early in the process to enable remote troubleshooting and support throughout the rollout.

Automated Windows update policies were configured through Intune to ensure all devices received patches consistently and on a predictable schedule. OneDrive was configured to automatically back up each user's desktop, documents, and pictures, protecting employee data without requiring manual action from end users or IT staff. Microsoft security baselines and Defender baselines were applied across the fleet, raising endpoint security in a standardized way across the entire organization. Throughout the engagement, Emergent held weekly touchpoint meetings with the firm's team and provided hypercare support following each cutover phase to ensure a smooth experience at every step.

The client now operates with a fully managed, identity-driven technology environment that provides clear visibility and control across its entire device fleet. Every endpoint is enrolled in Microsoft Intune, every user authenticates through Microsoft Entra ID, and devices receive updates, application deployments, and security configurations through a single, centrally managed platform. The firm has consolidated what had previously been managed across disparate systems into one cohesive Microsoft environment.

The security posture of the business has strengthened meaningfully. Multi-factor authentication, Conditional Access policies, and Microsoft security baselines are now active across the organization, establishing clear controls over who can access firm systems, from where, and under what conditions. Identity and device signals work together within the Microsoft ecosystem, giving the IT team the context needed to understand access events and respond to anything unusual with speed and confidence.

Day-to-day operations have also improved for the people who depend on these systems most. Application deployments are automated and role-specific, meaning new devices are ready for use quickly and without manual setup. Automated patching and OneDrive backup run in the background, reducing the administrative burden on IT and giving employees assurance that their work is protected.

The environment Emergent built is designed to scale alongside the firm, with an identity and endpoint architecture that can accommodate continued growth.